England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Vaccination status for travelling abroad
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Self-isolation and treating symptoms
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
People at high risk
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 app
Crossgar SurgeryJames StreetCrossgar, BT30 9JUTel: 028 4483 0230
Patients are registered with the Practice rather than an individual doctor. You may consult with any of the doctors by making a routine appointment.
Crossgar Surgery provides a range of options to help you to access care that is appropriate to your needs. We operate an 'Advanced Access' system whereby we endeavour to ensure that patients can access care as early as possible. The traditional model for access to care has only been through face-to-face consultations with a GP however at Crossgar Surgery we are keen to develop a range of options to allow you to access care that is both appropriate and timely and that ensures efficient use of available resource. You will understand that demand changes from day-to-day and week-to-week and to meet and manage that demand requires a flexible and responsive approach.
Booked appointments are available throughout the week with both male and female GPs.
If an appointment cannot be kept, please notify the surgery at the earliest opportunity.
Call in or telephone 028 44830230 (option 3) during opening hours. Children under 14 should always be accompanied by an adult. Please book a separate appointment for each member of the family who is coming. Patients can pre-book some GP appointments by using our online service accessed via the EMIS Access service. Those interested in this facility need to be registered for the service – to do this please ask at reception for a registration link.
The surgery now has a self-check-in kiosk just to the right of the reception. When attending for your appointment, please enter your details on the screen, press OK and take a seat.
If you need help in emergency during surgery hours then either phone 999 to request an ambulance or 028 44830230 and select option 1.
We hope that this explanation clarifies any uncertainty about the system in operation at Crossgar Surgery. We also hope that patients understand the complexity of managing shifting demand and that they will help us to meet their needs by using our services appropriately.
We are increasingly finding that many queries can be addressed adequately and appropriately over the phone.
If you feel that your query is better suited to a phone appointment please book accordingly.
Requests for home visits should be made only if the patient is unfit to attend the surgery.
Home visits are time-consuming and whilst we acknowledge that at times they are unavoidable we would ask you to request them only where all other options are exhausted.
If you feel that you need a home visit then please try to make your request before 11am except when there is an emergency.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
Referral to the treatment room for a blood test, ear syringing, blood pressure check or for a dressing is usually by GP. The treatment room is situated at Crossgar Clinic on John Street.
Opening times for the treatment room are Monday – Friday
A request slip from the doctor including sticky labels with your details on should be presented to the treatment room nurse for all requests.